Net Promoter® Associate Certification


Program Overview - Deborah Eastman

Net Promoter, Net Promoter Score, and NPS are trademarks of Satmetrix Systems, Inc., Bain & Company, Inc., and Fred Reichheld.
©2010-2011 Satmetrix Systems, Inc. Specific portions copyright 2010 Fred Reichheld, used and reprinted with permission. All rights reserved.